Switching supplier

Change linen supplier without a gap

A switch rarely fails because of the incoming supplier. It fails on a notice period buried in the old contract that nobody read. Here is what to check first — and how the handover runs afterwards.

First

Four things in your existing contract

These four decide when you can switch and what switching costs. All four are in your contract, not ours. Read them before you talk to anyone.

 

The notice period

How far ahead of the end date do you have to give notice, and in what form — letter, registered post, email? A missed deadline can mean another full contract year.

 

Automatic renewal

Does the contract roll over on its own if you do nothing? And can placing a reorder trigger that rollover? Settle this before you reorder anything close to the deadline.

 

Labelled and embroidered textiles

Who owns the pieces carrying your logo — you or the supplier? If they are rented: is a residual value charged when the contract ends, and how is it calculated?

 

The return

How much rented linen goes back, in what condition, and who counts it? Establish up front how shortfalls are charged — and count along when it is collected.

The handover

Both suppliers run in parallel for a while

That is the whole trick. There is no cut-off day where one stops and the other starts — the routes turn over piece by piece while both are still running.

  1.  01

    We talk to your current supplier

    Dates, returns and remaining stock get agreed between us. You do not have to have that conversation yourself.

  2.  02

    A trial week with your real linen

    One week in your actual service — no contract, no payment up front. After it you know whether the volumes and rhythm are right.

  3.  03

    Route by route

    We run alongside your current supplier and turn the route over piece by piece. You do not keep a double inventory while that happens.

  4.  04

    Then: a fixed rhythm

    Fixed delivery days and one contact with a mobile number. From then on you stop thinking about linen.

From you

What we need in order to quote

  • Your notice period and the date the contract ends.
  • A copy of a delivery note or an invoice — we read the volumes and rhythm out of it.
  • Which textiles you own and which are rented.
  • Your delivery days, and the time windows that actually work on site.

When to start

First delivery is typically two to three weeks after the contract is signed. Add that to your notice period — and get in touch early rather than late. A conversation commits you to nothing.

Get in touch

Let's talk about your switch

Tell us when your contract ends. We work backwards from there.

*non-binding